Shipping policy

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.  We would ask that you allow for delays under certain circumstances, such as times of high demand (i.e. Christmas, bank holidays) and external factors out of our control relating to the chosen postal service.

Shipping Rates

We offer free UK delivery.  We currently do not ship our products overseas.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@autocommunications.co.uk with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount. 

Please refer to our ‘Returns Policy’ for more information.

If you have any further questions, please don't hesitate to contact us at info@autocommunications.co.uk.